Novotel London Waterloo, London
About the Hotel
Novotel London Waterloo is a 4-star hotel located in central London, near the banks of the River Thames. This hotel is conveniently situated close to major attractions like the London Eye and Westminster Bridge. The property features a variety of family-friendly amenities and easy access to significant transportation links, enhancing its appeal as a traveler’s hub.
Location
Located in the heart of London, the hotel is within walking distance of major tourist attractions such as Westminster Abbey and Big Ben. Excellent transportation links include proximity to tube stations such as Waterloo and Westminster, making it convenient for guests to explore the city. For those arriving by car, the hotel offers private parking facilities.
Rooms
The hotel offers 187 spacious, air-conditioned rooms featuring queen-size beds and free Wi-Fi. Each room is equipped with a flat-screen TV, on-demand movies, and a private bathroom with eco-friendly toiletries. Additional amenities include laptop-compatible safes, tea and coffee making facilities, and 24-hour room service.
Eat & Drink
The hotel's restaurant, Elements, serves a range of local and international cuisine for lunch, dinner, and brunch. Guests can unwind at the buzzing bar, which offers a selection of beers, wines, and cocktails in a relaxed atmosphere. The dining experience is complemented by friendly service from the staff.
Leisure & Business
Novotel London Waterloo features a fitness center, sauna, and children's playground to cater to guests' leisure needs. Business travelers can utilize the hotel's conference center with meeting rooms measuring 2,153 square feet. Facilities also include a business center, a 24-hour reception, and express check-out services.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby stroller
- Children's buffet
- Children's play area
Spa & Leisure
- Spa lounge
- Sauna
- Turkish bath
- Steam room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at this hotel. The rooms were cozy and quiet, but unfortunately, my view was obstructed by a wall. The service was top-notch, with a very cooperative and helpful staff. The location was excellent, being right by the Parliament and Westminster bridge, but there was a letdown with a blood stain on one of the duvets. The dining was below expectations, with slow restocking of food and drink options.
The hotel offered clean, comfortable, and spacious rooms. We had a bit of a wait during check-in but were pleasantly surprised to be offered a drink from the bar while we waited. Having USB points next to the bed was a great convenience.
I was pleasantly surprised by the size and comfort of our room, although being woken up by the housemaid at 8 am was a bit off-putting. The shower room exceeded my expectations, and the staff were incredibly friendly and helpful. The hotel's location was perfect for exploring the sights without being too crowded, although the breakfast could use some improvements.
The hotel offers spacious, clean, and comfortable rooms for four people. While the vicinity to a lorry depot caused disturbances during the night, the staff promptly arranged a room change and even provided a complimentary drink to make up for the inconvenience. The overall stay was pleasant and the accommodations were well-kept and cozy.
The hotel rooms were nicely decorated but a bit cramped for a family of four, and the constant stream of sirens due to the nearby hospital may disturb light sleepers. The staff was friendly and hard-working, although they struggled to keep up with the food demand at times. The location was a huge plus for combining business and leisure activities, with helpful staff members around. The dining experience offered a good variety of foods, although some items like the granola and croissants were not very fresh.
The hotel had a convenient location, but lacked dining options. The rooms were a bit tired with a separate toilet room, yet offered a handy fridge. The service was exceptional, especially for special occasions. The dining experience had varying quality. Overall, good value for money.
I had a pleasant stay at the hotel. The rooms were nice and clean, although the carpet could use a good cleaning. The service was attentive and helpful, especially when my husband fell ill. The location was great for sightseeing near the Thames and London Eye, but a bit far from local amenities during cold weather. The dining options were rich and varied. Overall, a good value for my money.
My stay at the hotel was a bit of a mixed bag. The rooms were clean and modern, although there were some issues with stains on the carpet, and the air conditioning didn't work well. The staff was pleasant and helpful overall, but there were some communication challenges. The hotel's location was excellent, within walking distance of key attractions. The dining experience was fantastic, with delicious freshly cooked meals. The facilities were top-notch, offering great amenities.
I had an exceptional stay at this hotel. The rooms were very modern and offered facilities that you don't find elsewhere, making them perfect and very comfortable, with a lovely view of the city. The service was top-notch, with incredibly kind and helpful staff, although there was a slight language barrier with one staff member. The location is a huge plus, right in front of Lambeth Palace and a short walk from iconic London landmarks. However, the dining experience had some hiccups that need improvement.
I had a mixed experience at the hotel. The rooms, though spacious and comfortable after changing, were initially not up to par with cleanliness. The three-course buffet offered a decent variety. The service was hit-and-miss, with friendly and efficient staff but some issues like intrusiveness. The location was a major highlight for sightseeing but posed challenges with luggage. The dining experience ranged from poor to excellent depending on the meal. Overall, a stay with ups and downs.
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